Privacy Policy

1. Introduction

AP Exterior Cleaning (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website, request an estimate, contact us by phone, SMS, email, or submit information through a form.

By using this website or submitting your information, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect information that you voluntarily provide when requesting a quote, contacting us, or using our website. This information may include:

• Your name
• Phone number
• Email address
• Project address, city, or service area
• Service requested, such as roof cleaning, house washing, soft washing, pressure washing, or commercial exterior cleaning
• Project details, messages, photos, or information you choose to provide
• Communication preferences, including SMS, phone, or email contact

We may also collect basic technical information automatically, such as browser type, device information, IP address, pages visited, and general website usage data through standard analytics or website technologies.

3. How We Use Your Information

AP Exterior Cleaning may use the information we collect to:

• Respond to quote requests and service inquiries
• Contact you by phone, SMS, or email regarding your project
• Provide free estimates and service recommendations
• Schedule exterior cleaning services
• Improve our website, customer communication, and service process
• Maintain business records and internal administration
• Comply with legal, insurance, or operational requirements

We do not sell your personal information.

4. SMS, Phone, and Email Communications

When you provide your phone number, you authorize AP Exterior Cleaning to contact you by phone call or SMS regarding your estimate request, project details, scheduling, service updates, and related communications.

Message and data rates may apply depending on your mobile carrier. You may request that we stop SMS communication at any time by replying “STOP” or by contacting us directly.

Providing your email address allows us to respond to inquiries, send estimate-related communication, and follow up regarding requested services.

5. How We Share Information

We may share limited information only when reasonably necessary to operate our business or provide requested services. This may include:

• Service providers that help operate our website, forms, communication tools, or email systems
• Business partners or subcontractors when needed to evaluate or complete a requested project
• Insurance, legal, or compliance professionals when required
• Government authorities if required by law or legal process

We do not sell your personal information to third parties.

6. Form Submissions and Third-Party Tools

Our website may use third-party form processing tools, website hosting, analytics, plugins, or communication services to receive and manage quote requests.

These third-party services may process information you submit through the website solely for operational purposes. Their use of information is governed by their own privacy practices and policies.

7. Cookies and Website Analytics

Our website may use cookies, analytics tools, or similar technologies to understand website traffic, improve user experience, and monitor website performance.

You may disable cookies in your browser settings. However, some website features may not function properly if cookies are disabled.

8. Data Security

We take reasonable steps to protect information submitted through our website and communication channels. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We may retain personal information for as long as necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and support business operations.

10. Your Privacy Choices

You may contact us to request access, correction, or deletion of certain personal information we may have, subject to business, legal, and operational limitations.

You may also opt out of SMS communication by replying “STOP” or contacting us directly.

11. Children’s Privacy

This website is intended for general business use and is not directed to children under the age of 13. We do not knowingly collect personal information from children.

12. Links to Other Websites

Our website may include links to third-party websites, including social media profiles, Google Business Profile, review platforms, partner services, or other external websites.

We are not responsible for the privacy practices, content, or policies of third-party websites.

13. Updates to This Privacy Policy

AP Exterior Cleaning may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us: